Eva & Butters
Active Member
Hi, Suze and Everyone ~
Haven't been around much lately due to heavy, crazy work schedule, but I LOVE how you're updating the cat food nutritional information list! That's great, Suze!
I wanted you to know that I just phoned Purina US at 1-800-778-7462 and had a long chat with Jackie in their Customer Service Department. I explained that we're in the process of updating our cat food list and that we're not getting much cooperation from Purina. I gave her the URL to Janet & Binky's web site so the Purina nutritionist can see what we're working on. I did tell Jackie that we'll indicate "Manufacturer refuses to provide information" when we're unable to obtain the requested nutritional information, then cat food buyers can decide which foods to purchase.
Since Jackie has to turn over any consumer requests for nutritional information to their nutritionist, I told Jackie that we'd like the nutritional breakdown for Purina's full Fancy Feast and Friskies lines. But I also added that since I didn't think that much information would be forthcoming (for now, anyway) that we'd appreciate the breakdown on all of their Fancy Feast Classic Entrees and all of their Friskies Classic Pates.
As a long-time Purina customer, I told Jackie how disappointed I am in Purina's non-cooperation and that "as fed" nutritional information isn't readily available for their products. I asked for the name of a cat food division manager and a mailing address. She did not (would not?) give me a name but did give me this mailing address:
Purina
Cat Food Division
P.O. Box 1326
Wilkes-Barre, PA 18703
Maybe members of FDMB could draft a letter to mail to Purina? We might get better response by doing that instead of emailing.
Again, great job, Suze, and everyone contributing updates!
Eva
Haven't been around much lately due to heavy, crazy work schedule, but I LOVE how you're updating the cat food nutritional information list! That's great, Suze!
I wanted you to know that I just phoned Purina US at 1-800-778-7462 and had a long chat with Jackie in their Customer Service Department. I explained that we're in the process of updating our cat food list and that we're not getting much cooperation from Purina. I gave her the URL to Janet & Binky's web site so the Purina nutritionist can see what we're working on. I did tell Jackie that we'll indicate "Manufacturer refuses to provide information" when we're unable to obtain the requested nutritional information, then cat food buyers can decide which foods to purchase.
Since Jackie has to turn over any consumer requests for nutritional information to their nutritionist, I told Jackie that we'd like the nutritional breakdown for Purina's full Fancy Feast and Friskies lines. But I also added that since I didn't think that much information would be forthcoming (for now, anyway) that we'd appreciate the breakdown on all of their Fancy Feast Classic Entrees and all of their Friskies Classic Pates.
As a long-time Purina customer, I told Jackie how disappointed I am in Purina's non-cooperation and that "as fed" nutritional information isn't readily available for their products. I asked for the name of a cat food division manager and a mailing address. She did not (would not?) give me a name but did give me this mailing address:
Purina
Cat Food Division
P.O. Box 1326
Wilkes-Barre, PA 18703
Maybe members of FDMB could draft a letter to mail to Purina? We might get better response by doing that instead of emailing.
Again, great job, Suze, and everyone contributing updates!
Eva