hellolucy
Member Since 2017
Lucy was diagnosed with IBD (assumed, no biopsy has been done) and the vet put her on the canned Selected Protein diet about two years or so ago. She became so much better, much less itching, it seemed to help her tremendously.
I have noticed she has been itching for the past few months. Reading reviews on the Royal Canin site, many of the recent ones are negative due to a formula change that added cellulose power. The reviews complain of the exact same thing Lucy is experiencing - itching, much less interested in the food than she was before, black spots on her chin. I submitted an email to Royal Canin - no response. Chat said they do not have any information about formula changes or ingredients (which seemed pretty strange to me). Lastly, I called in and the representative said 'no, we have not made any formula changes'. Something just seems a little off here in that it is so difficult to obtain information from the company, and was wondering if anyone else has recent experience with this, or has noticed their cat's reaction change to a Royal Canin food as well?
Lucy has gone through SO many different foods trying to find one, and am feeling a bit defeated that the one food that worked really well for her seems to no longer be a great option.
I have noticed she has been itching for the past few months. Reading reviews on the Royal Canin site, many of the recent ones are negative due to a formula change that added cellulose power. The reviews complain of the exact same thing Lucy is experiencing - itching, much less interested in the food than she was before, black spots on her chin. I submitted an email to Royal Canin - no response. Chat said they do not have any information about formula changes or ingredients (which seemed pretty strange to me). Lastly, I called in and the representative said 'no, we have not made any formula changes'. Something just seems a little off here in that it is so difficult to obtain information from the company, and was wondering if anyone else has recent experience with this, or has noticed their cat's reaction change to a Royal Canin food as well?
Lucy has gone through SO many different foods trying to find one, and am feeling a bit defeated that the one food that worked really well for her seems to no longer be a great option.