Staci & Ivy
Very Active Member
I’m sorry Abbott sucked with “customer service”. Been there. They’re not great.I called Abbott - no help with the phones. They said with a prescription I can get a reader for free. But do not know if that applies when the prescription would come from a vet.
The Abbott rep said the reader does send info to the LibreLink app, but she was very checked out and barely tried to help answer questions. While you and another person online said the Reader doesn't send info to the Libre Link app. So I am ...stalling out. I can't get a used phone before my 9am.appt with the vet tomorrow. Will look into it, but it seems I will have more time to practice the regular blood glucose test process... Running out of ear space on my cat!!![]()
And yes, the prescription from a vet won’t work.
So best bet is try to get a compatible phone as inexpensively as you can when you can.
And good luck with the pokes!! (Good practice anyway )
