? Insulin lost in mail - safe to file a claim?

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Panic

Panic

Member Since 2019
So as luck would have it the post office completely lost 3 pens. :arghh: I'm about to file a claim but they're asking for a description of what it was ... is insulin considered a controlled substance? As in, if I tell them it was insulin (a prescription item), will I get a penalty fine instead of getting my insurance claim?

All I can find is that it's only legal for medical staff to ship prescription items/controlled substances. I need to know if it's safer to just eat the cost of shipping and call it a loss.
 
Panic said:
So as luck would have it the post office completely lost 3 pens. :arghh: I'm about to file a claim but they're asking for a description of what it was ... is insulin considered a controlled substance? As in, if I tell them it was insulin (a prescription item), will I get a penalty fine instead of getting my insurance claim?

All I can find is that it's only legal for medical staff to ship prescription items/controlled substances. I need to know if it's safer to just eat the cost of shipping and call it a loss.
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Holy crap good question!
Sometimes I wonder about how things get lost at the PO. :oops::blackeye::mad:
 
jt and trouble (GA) said:
Holy crap good question!
Sometimes I wonder about how things get lost at the PO. :oops::blackeye::mad:
Click to expand...
Out of all the things for the PO to lose I would have rathered it not be something so important! :banghead:
I'm thinking even if it is legal, I'll have to have proof it was worth the insurance claim aaaand re-selling insulin is technically illegal I think? Ugh. I guess I just paid USPS to lose my stuff. :mad:
 
I read the act. I think it would be best to eat the shipping costs. You don't want a red flag on any future shipments of any kind, leading to delays in getting whatever you might order.
(Caveat: I'm in Canada and no nothing about what the USPS is like to work with.)

Just so anyone looking at this thread does not have to do a search:

https://pe.usps.com/text/pub52/pub52c4_019.htm
453.32 453.11, are permitted to be mailed as follows:

  1. For prescription medicines containing a nonnarcotic drug(s), only a pharmacist or medical practitioner, etc., who dispenses the medicine may mail such substances to the patients under their care.
  2. For nonprescription medicines, the mailer must meet all applicable federal, state, or local laws that may apply (such as the Poison Prevention Packaging Act of 1970 in 15 U.S.C. 1471(2) and the Consumer Product Safety Commission requirements in 16 CFR 1700).
 
Thanks Red, I kept eyeballing that rule and wasn't sure if insulin technically counts as a medication/drug. Glad I thought about it before filing.
 
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