All, I went to purchase test strips for Kuro's True Metrix meter this morning and was told there has been a recall. Below is the general AI notice, and here is a link to the USDA for more info:
Trividia Issues Correction for TRUE METRIX BGM Systems
As of May 2026, the FDA classified a correction for TRUE METRIX® Blood Glucose Monitoring Systems (including AIR, GO, and PRO) as a Class I recall.
This issue stems from a software error involving the E-5 error code, which may incorrectly indicate a test strip error during dangerous high-glucose events, leading to delayed treatment.
Key Information regarding the May 2026 update:
Trividia Issues Correction for TRUE METRIX BGM Systems
As of May 2026, the FDA classified a correction for TRUE METRIX® Blood Glucose Monitoring Systems (including AIR, GO, and PRO) as a Class I recall.
This issue stems from a software error involving the E-5 error code, which may incorrectly indicate a test strip error during dangerous high-glucose events, leading to delayed treatment.
Key Information regarding the May 2026 update:
- Action Required: Users should check their meter against the recalled serial numbers and contact Trividia Health for a free replacement.
- What to do if you have an E-5 Code
o not rely on the meter if you feel symptoms of high blood sugar. Seek medical attention if symptoms persist regardless of the reading- Safety Warning: The same E-5 code can mean extremely high blood sugar or a strip error, which could cause you to take incorrect medication.
- Scope: This affects all TRUE METRIX meters, including private-label versions, used in homes and professional settings.
