Bridget,
I'm glad you've brought that question up. As I had come across this in the past.
If I have a question that I need answered by the morning, I will ask it the night before when I post the PMPS.
And will ask at at AMPS if I have a question that I would like an answer for before evening PMPS.
I have learned sometimes it may take several hours to get an answer. Hence why I ask early.
Only once did I need an immediate answer. That was a hypo. Then I put up the 911.
I also realize that people have lives, other obligations, etc.
You will get an answer. Just maybe not as soon as you'd like. But you will get it.