Arthur Guinness & Rebecca
Member Since 2021
Quality DISASTER with Veterinary Diet Diabetes Wet Food - BEWARE
I had been purchasing Smilla VDD wet food for Arthur since initial success on testing. It became his staple since incorporating it last July. The last three deliveries had gristle in increasing quantities, and now also have very noticeable amounts of lard-type fat.
Have a look at the photos I've collected.
Obviously for those of us trying to balance insulin with calories and minimize fat content, this is absolutely unacceptable, and especially egregious of a food labeled as Veterinary Diet.
In the beginning of noticing the junk, Arthur was eating around lumps, and only on cleaning them off I realized there were pieces of blood vessels, connective tissue, even parts that smelt bad and looked spongy so my suspicion would be brain matter. Unbelievable from a German manufacturer that is supposedly under EU legislation. On examining the packaging, no country of manufacture is stated, and no countries named as sources of ingredients.
I emailed the retailer Zooplus twice with photos, descriptions and details - no reply. I had to ring bloomin' Central Europe today to get their attention. Haven't received a followup.
I emailed the manufacturer three times already and they only ask for more details, no action, no apology, nada.
I now am out of funds and have 8 boxes of 24 tins I don't want to give him. This is a disaster. I really thought I would at least get a faster response from Zooplus to refund me so I could purchase a new brand. Having explained that my cat imminently needs a different substitute of more reliable provenance and quality, they STILL haven't answered. I'm livid, and worried what to feed Arthur in the meantime. I have bought some chicken breasts and turkey breasts (better taurine) to boil for him but that is only a short-term filler. I have only a dozen Applaws chicken breast cans 156g, 11 x 85g Edgard Cooper Beef & Duck. Situation is pretty dire and I am really frustrated and worried for Arthur's stability.
So hard to find a good diabetic food and be able to get in with consistency at the moment with global supply chain rubbish and post-brexit complications. *For those of you far from Ireland, goods used to come to us on ship to UK, then on trucks all the way up Britain to Scotland, on a smaller ferry to Northern Ireland and finally across the border into the Irish Republic. Britain left the EU whereas Ireland is a steadfast member and now out nearest EU neighbor is France which is way further by sea. Few European websites ship to Ireland yet. Hence the hassle.
I had been purchasing Smilla VDD wet food for Arthur since initial success on testing. It became his staple since incorporating it last July. The last three deliveries had gristle in increasing quantities, and now also have very noticeable amounts of lard-type fat.
Have a look at the photos I've collected.
Obviously for those of us trying to balance insulin with calories and minimize fat content, this is absolutely unacceptable, and especially egregious of a food labeled as Veterinary Diet.
In the beginning of noticing the junk, Arthur was eating around lumps, and only on cleaning them off I realized there were pieces of blood vessels, connective tissue, even parts that smelt bad and looked spongy so my suspicion would be brain matter. Unbelievable from a German manufacturer that is supposedly under EU legislation. On examining the packaging, no country of manufacture is stated, and no countries named as sources of ingredients.
I emailed the retailer Zooplus twice with photos, descriptions and details - no reply. I had to ring bloomin' Central Europe today to get their attention. Haven't received a followup.
I emailed the manufacturer three times already and they only ask for more details, no action, no apology, nada.
I now am out of funds and have 8 boxes of 24 tins I don't want to give him. This is a disaster. I really thought I would at least get a faster response from Zooplus to refund me so I could purchase a new brand. Having explained that my cat imminently needs a different substitute of more reliable provenance and quality, they STILL haven't answered. I'm livid, and worried what to feed Arthur in the meantime. I have bought some chicken breasts and turkey breasts (better taurine) to boil for him but that is only a short-term filler. I have only a dozen Applaws chicken breast cans 156g, 11 x 85g Edgard Cooper Beef & Duck. Situation is pretty dire and I am really frustrated and worried for Arthur's stability.
So hard to find a good diabetic food and be able to get in with consistency at the moment with global supply chain rubbish and post-brexit complications. *For those of you far from Ireland, goods used to come to us on ship to UK, then on trucks all the way up Britain to Scotland, on a smaller ferry to Northern Ireland and finally across the border into the Irish Republic. Britain left the EU whereas Ireland is a steadfast member and now out nearest EU neighbor is France which is way further by sea. Few European websites ship to Ireland yet. Hence the hassle.
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