Vet Problems

[roxyboxy]

i think it's time for us to switch vets.

after roxy had a seizure a few weeks ago, i made her a vet appointment two days out. they charged me for urgent care without telling me it was an urgent care appointment i was scheduling. they also charged me to clean her ears, which i didn't know they would be doing until they were doing it. then they gave me some ear drops for her and i found out she has an ear infection when we called to complain about the billing. they didn't tell me she had an ear infection at all during the appointment. i thought it was just crap to clean her ears or make them less waxy, cos they said they looked waxy.

last week, she was supposed to do her second blood glucose curve after having her dose adjusted. they had bumped her up to 2 units of vetsulin after her first curve, and i read on here that that's a huge jump (going from 1 unit to 2) so i decided i would cancel the appointment and just give her 1.25 to see how that went.

now, because i haven't rescheduled the glucose curve, they told me they're cutting me off of roxy's insulin until i do it. luckily i have enough to last me a few months but i'm furious with these people and i'm so sick of dealing with vets.

 

[Chris & China (GA)]

I think you're making a good decision....and you're right, as long as you have insulin to use, you're not in a position where you have to do anything right now.

I found calling around and asking for the vet to call me because I was looking for a new vet for my diabetic cat was the first thing to do. I totally understand that the aren't going to drop their surgical instruments to come rushing to the phone but if they won't call me after hours to answer a few questions, they're not the vet for me anyway. Just that knocked a couple off my list!

 

[roxyboxy]

I think you're making a good decision....and you're right, as long as you have insulin to use, you're not in a position where you have to do anything right now.

I found calling around and asking for the vet to call me because I was looking for a new vet for my diabetic cat was the first thing to do. I totally understand that the aren't going to drop their surgical instruments to come rushing to the phone but if they won't call me after hours to answer a few questions, they're not the vet for me anyway. Just that knocked a couple off my list!

that's good advice, thank you. i think i just saw vet interview questions somewhere on here so i'll have to take a look at those too.
yer way should be an easy way to weed em out lol.

 

[BooBoo]

Where you based Roxy??

 

[Chris & China (GA)]

i think i just saw vet interview questions somewhere on here so i'll have to take a look at those too.

Yeah I put the link to the Vet Interview Topics in your last thread. Anytime there's blue typing in your thread, it means it's a link to take you to somewhere.

 

[roxyboxy]

Yeah I put the link to the Vet Interview Topics in your last thread. Anytime there's blue typing in your thread, it means it's a link to take you to somewhere.

ahhh i thought you linked it to me, but i had been in a flurry so i wasn't sure where i had seen it lmao. thank you for linking it again!

 

[roxyboxy]

Where you based Roxy??

the US! i see you are UK

 

[Gracie85]

Yes, that vet has definitely got to go.
Their practices, both billing and treatment, are questionable at best.
But to hold the known needed medication hostage until you let them ring up another expensive appointment....not acceptable by any means.
Nope.
They gotta go.
I like Chris & China's suggestion to call and ask to talk to a vet about diabetes treatment for your cat. If the vet, or a technician, or even practice manager won't talk to you and tell you their philosophies and methods (allow/accept home testing, discuss results and plans with you, accept you feeding foods other than the prescription crap they sell, etc, have an on-call doctor after hours for emergencies or plans to handle {where I live there's one emergency vet open after hours, tough luck go there even tho it's like a human ER with 6 hour waits, no on-call doctors for any vet practice}), if they're not friendly and open and willing to talk to you, then move on and interview another vet.

 

[roxyboxy]

Yes, that vet has definitely got to go.
Their practices, both billing and treatment, are questionable at best.
But to hold the known needed medication hostage until you let them ring up another expensive appointment....not acceptable by any means.
Nope.
They gotta go.
I like Chris & China's suggestion to call and ask to talk to a vet about diabetes treatment for your cat. If the vet, or a technician, or even practice manager won't talk to you and tell you their philosophies and methods (allow/accept home testing, discuss results and plans with you, accept you feeding foods other than the prescription crap they sell, etc, have an on-call doctor after hours for emergencies or plans to handle {where I live there's one emergency vet open after hours, tough luck go there even tho it's like a human ER with 6 hour waits, no on-call doctors for any vet practice}), if they're not friendly and open and willing to talk to you, then move on and interview another vet.

thank you for the advice! i'm definitely not going back there after all they've done. I'm going to be firm with any new vet in how i'm treating her at home.