Hi, I received my cera pet glucometer today, but can’t seem to get the lancing device to puncture my cats skin. It seems like when it ‘fires’ the lancet isn’t being pushed far enough out of the casing to actually prick her skin. I have it held firmly against her and still nothing. Has anyone else had this problem or can advise where I’m going wrong? I’ve now taken the lancet cover off and putting the lancet against the skin then ‘firing’ but obviously that’s not as safe as when the tip is on the lancing device