Casey Warner
Member Since 2018
I'm having a problem placing my first refill of Lantus Solostar pens and want to make sure I'm understanding how this works before speaking with the pharmacist, in case I need to argue.
Back in June, the vet called in a prescription of Lantus Solostar to Walgreen's. The whole thing is a blur to me but I vaguely remember calling the pharmacy and asking for one pen and was told it was $88.99. According to my receipt, it indicates I have 1 refill before June 2019. It lists a Quantity as 3, but I'm not sure what that refers to as it may have nothing to do with refills. When I called the other week, I was told it has something to do with the units and/or ml in the pen, but it didn't make sense to me.
Today I tried to place a refill over the phone after hours and became confused. The automated system said something about a count of 5 that lasts 28 days. I'm assuming they're talking about 5 pens. If the vet called in a pack of pens, then shouldn't I have 4 pens left (from the original pack) plus a refill of 5 pens that consists of a grand total of 9 remaining pens? I'm not sure if the vet called in just one pen or a pack of 5. As it was, she had never had a client/patient use an insulin pen before. So trying to get that all straightened out was problem enough.
Last year the vet prescribed a large quantity of Lactulose for another cat and Costco pharmacy said I could just get half the amount at about half the price. They said they'd note that in the computer so that I could come back later and get the remaining amount and it doesn't count as a refill.
So shouldn't these pens work the same way? I'm just wondering if anyone else has had this problem before?
Since I'm on the topic, has anyone tried using any online coupons or the goodrx card to get a discount on these pens?
Back in June, the vet called in a prescription of Lantus Solostar to Walgreen's. The whole thing is a blur to me but I vaguely remember calling the pharmacy and asking for one pen and was told it was $88.99. According to my receipt, it indicates I have 1 refill before June 2019. It lists a Quantity as 3, but I'm not sure what that refers to as it may have nothing to do with refills. When I called the other week, I was told it has something to do with the units and/or ml in the pen, but it didn't make sense to me.
Today I tried to place a refill over the phone after hours and became confused. The automated system said something about a count of 5 that lasts 28 days. I'm assuming they're talking about 5 pens. If the vet called in a pack of pens, then shouldn't I have 4 pens left (from the original pack) plus a refill of 5 pens that consists of a grand total of 9 remaining pens? I'm not sure if the vet called in just one pen or a pack of 5. As it was, she had never had a client/patient use an insulin pen before. So trying to get that all straightened out was problem enough.
Last year the vet prescribed a large quantity of Lactulose for another cat and Costco pharmacy said I could just get half the amount at about half the price. They said they'd note that in the computer so that I could come back later and get the remaining amount and it doesn't count as a refill.
So shouldn't these pens work the same way? I'm just wondering if anyone else has had this problem before?
Since I'm on the topic, has anyone tried using any online coupons or the goodrx card to get a discount on these pens?
