Have her purchase insulin syringes at the pharmacy (regular syringes - NOT the needles that work w/ the insulin pens). When you remove the lid to the pen, there's a little rubber stopper that looks like the top of an insulin vial. Poke the syringe into the rubber and draw up the insulin in the pen. I use this size: 3/10 mL cc (doses up to 30units; 31 gauge, short needle 8mm - some people prefer long needles). Mine have 1/2u marks and are designed for U-100 insulins. It is important that you/she get U-100 syringes, and the half unit markings help tremendously for our old eyes!